Three + One approached us with their existing software platform composed of multiple individual tools and processes. Faced with the challenge of their current workload and wishing to scale their operation more robustly, they sought our assistance to modernize their platform and improve user experience.
Over roughly 11 sprints (two weeks per sprint) we worked to understand their current business practice and distill the necessary requirements. I served as the lead ui/ux designer for the project while also assisting management along with a troika composed of our principal project manager, lead developer, and business analyst.
During the process we identified Three + One’s business operational needs and ways to improve their daily practice. By giving them a centralized tool featuring automations, we unified their process and mitigated risk. Various dashboards help give internal users visibility to key statuses. Also establishing clear process-flow stages to the data ingestion, analysis, and report generation processes helped to clarify user tasks and allow their team to more easily onboard new team members.